01 · Intake
Bring in the evidence
Start with authorized service and billing exports and the adopted tariff that applies to the period being reviewed.
- Utility
- City of Amberline · fictional
- Sample
- 120 multifamily accounts
- Files
- Service and billing exports + sewer tariff
- Review period
- Three billing cycles
The original records stay connected to the engagement. The team can see what was supplied and what still needs review.
This walkthrough contains invented records and figures. It does not access a live utility.