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    Meet the team

    The people behind the work.

    Dr. Steven Sierra Alcabes is a Lean Six Sigma Master Black Belt and military veteran who leads process, technology, and AI implementation. Ann Sierra Alcabes leads stakeholder strategy, policy, ethics, and the human-systems conditions that help the work hold.

    They co-founded CivAIgentics as a family business.

    Ann Sierra Alcabes and Dr. Steven Sierra Alcabes, co-founders of CivAIgentics

    Meet Steven and Ann.

    The firm combines operational engineering with human-systems strategy so clients are not left with tools that look good but fail in the real workflow.

    Dr. Steven Sierra Alcabes

    Co-Founder & Systems Lead, CivAIgentics LLC

    Dr. Steven Sierra Alcabes

    Lean Six Sigma Master Black Belt. Military veteran. Process Engineering Officer in municipal government.

    Steven leads the process, technology, Lean Six Sigma, AI implementation, and operational-engineering side of CivAIgentics.

    • Municipal process improvement
    • Utility intelligence and revenue integrity
    • AI assistants and dashboards
    • Operational proof and delivery
    View full profile: Dr. Steven Sierra Alcabes
    Ann Sierra Alcabes

    Co-Founder & Human-Systems Lead, CivAIgentics LLC

    Ann Sierra Alcabes

    Master of Music. Completing a Master of Social Work at Walden University, with a clinical track focused on veterans and military families.

    Ann leads the strategy, stakeholder, policy, ethics, qualitative-research, and human-systems side of CivAIgentics engagements.

    • B2G and B2B account strategy
    • Stakeholder alignment
    • Policy, ethics, and compliance
    • Community impact analysis
    View full profile: Ann Sierra Alcabes

    Speaking and workshops

    Practical sessions for conferences, leadership retreats, and team training.

    Keynote

    From $8.1M in recovered revenue to AI innovation

    The municipal transformation journey with real-world case studies and lessons learned.

    Keynote

    Serving every citizen

    The business case and technical architecture for multilingual AI in government.

    Workshop

    Process excellence bootcamp

    Hands-on mapping exercises and root cause analysis for leaders. Full-day intensive.

    Ask about speaking

    Operating principles

    Process plus adoption

    Technical systems only matter when people understand them, trust them, and can use them under real operating pressure.

    Public-impact discipline

    Public-sector work brings responsibility for staff capacity, service reliability, community trust, and financial stewardship.

    Family business

    CivAIgentics is co-founded by Steven and Ann Sierra Alcabes, a husband-and-wife team building the firm around family, service, and disciplined execution.

    Want to work with the team?

    Start with the operational challenge your organization needs to address.

    Discuss an operational challenge

    Or call 432-315-3734